Charles Farrell
Learn about Charles Farrell
Charles Farrell
Help Desk Technician
Charles Farrell is a Help Desk Technician at Enterfusion, providing essential first-line technical support and expert troubleshooting for software, hardware, and network-related issues. With a robust background in desktop support, remote troubleshooting, and cloud services such as Azure and Intune, Charles excels in quickly diagnosing and resolving customer IT concerns.
Known for his exceptional customer service and effective communication skills, Charles ensures seamless coordination between customers and technical teams, accurately prioritizing and managing support tickets. His technical expertise extends to Windows Server administration, VoIP server technologies, network equipment, and Microsoft Office 365 management.